Shipping & Returns
Welcome to Redgum Cookie Company.
Pickups are available from our location at Tascott on Friday afternoons from 3:00 pm, unless otherwise agreed. Details can be confirmed at time of order. Please use the PICKUP coupon.
We use Fastway Couriers for deliveries. Fastways aims to deliver within one business day for the Central Coast, but may take longer. Allow minimum 3 business days for Sydney delivery, and minimum 1 week for regional and interstate deliveries. Orders can be tracked on the courier’s website.
Orders are picked up by the courier every Thursday, so your order must be received by 5:00 pm the previous Friday for the following Thursday pickup, as well as in the case of local pickup on Fridays.
For courier deliveries, please indicate delivery instructions during ordering (for example, SIGNATURE REQUIRED or PLEASE LEAVE AT FRONT DOOR).
Redgum Cookies are made by hand with love and care. If for any reason you’re not 100% satisfied, please don’t hesitate to contact us on firstname.lastname@example.org within 24 hours of delivery so we can put it right.